Privacy Policy

Kitchen Wise of Raleigh respects your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, submit a form, request a consultation, communicate with us, or use our services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information You Provide:
This may include your name, phone number, email address, home address, project details, and any other information you choose to provide when requesting a consultation, submitting a contact form, calling us, texting us, emailing us, or communicating with our team.

Project and Service Information:
We may collect information related to your home organization needs, including details about kitchens, pantries, closets, garages, laundry rooms, bathrooms, offices, basements, playrooms, home gyms, or other areas you want help organizing.

Website and Tracking Information:
When you visit our website, we may automatically collect information such as your IP address, browser type, device type, pages visited, time spent on the website, referral source, and other usage data.

SMS and Communication Information:
If you opt in to receive text messages from Kitchen Wise of Raleigh, we may collect your mobile phone number, SMS consent status, message history, and communication preferences.

How We Use Your Information

We may use your information to:

Respond to your inquiries or consultation requests.

Schedule appointments or follow up about your project.

Provide information about our custom organization and storage solutions.

Send service-related updates, reminders, confirmations, or follow-up messages.

Send promotional or marketing communications if you have opted in to receive them.

Improve our website, customer experience, advertising, and services.

Maintain business records and comply with legal, regulatory, or carrier requirements.

SMS Communications and Opt-In Details

By submitting a form, requesting information, or otherwise providing your phone number and agreeing to receive text messages from Kitchen Wise of Raleigh, you consent to receive SMS or MMS messages from us.

Messages may include appointment reminders, consultation updates, follow-up messages, service information, promotional offers, and other business-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [Insert Support Email] or [Insert Support Phone Number].

Consent to receive text messages is not a condition of purchasing any goods or services.

No Sharing or Selling of SMS Opt-In Data

Kitchen Wise of Raleigh does not sell, rent, or share your SMS opt-in information, mobile phone number, or text messaging consent data with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers, messaging platforms, carriers, aggregators, or other vendors necessary to deliver and support our text messaging program.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, improve website performance, measure advertising effectiveness, and provide a better user experience.

You may be able to disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of transmission over the internet, mobile network, or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards.

How We Share Information

We may share information with trusted service providers who help us operate our business, such as website hosting providers, CRM platforms, scheduling tools, advertising platforms, analytics providers, payment processors, messaging providers, or other vendors who support our services.

We may also share information when required by law, legal process, regulation, court order, or to protect our rights, customers, business, or property.

We do not sell your personal information.

Your Choices and Rights

You may request to update, correct, or delete your personal information by contacting us at [email protected]

You may unsubscribe from marketing emails by clicking the unsubscribe link in any email.

You may opt out of SMS messages at any time by replying STOP.

You may request help with SMS messages by replying HELP or contacting us at (984) 381-8853.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those third-party websites. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Kitchen Wise of Raleigh
Phone: (984) 381-8853
Email: [email protected]
Address: 7347 Doverton Court, Raleigh NC 27615